Terms and Conditions

Who is our Wholesale Website for?

This Pre-Order wholesale website is designed for ANY customers who would like to resell our fabrics or use a higher volume of fabrics for their business. We welcome all businesses using fabrics to make any kind of product, as well as fabric retailers and online stores.

 

Delivery Time

Wholesale Orders cut-off on the last day of each month, with Delivery 3-4 weeks from that day. We do not guarantee dates, and extended delivery times may occur for reasons out of our control to do with manufacturing, public holidays or freight delays.

Designs that you like in catalog not there?

If there are designs in the catalog that you would like to order, we can add new designs for anyone wanting more than 15 metres per design. Email nerida@neridahansen.com with your request and we can upload quickly.

Order cut off each month is the last day of the month.

Freight Costs:

All Freight, Import Duties and Taxes are included in Australian orders, but all international clients will be subject to import duties and taxes in their respective nations. We do not take responsibility for the import duties or customs charges upon import to their destination country.

Returns:

It is vital to us that our customers are very satisfied with the quality and look of their products. Customers must contact nerida at nerida@neridahansen.com within 7 days of receipt of order to discuss any returns or dissatisfaction. We do not pay freight or refund for change of mind.

 Please call Nerida on 0417389355 or email nerida@neridahansen.com with any questions.